Omniconsult’s series of seminars is based upon many years of hands-on experience in Computer Science, Communication, Networking and Information Technologies combined with Business Management. The practical approaches are backed by the most current research work and publications. They combine experience from a sales / support perspective with that of the end user and many years of consulting. Each curriculum is designed for an individual seminar. However, all seminars complement each other. Together they provide a comprehensive insight into management related topics of today’s fast changing business environments. Thus they enable users to get the most out of their current assets and specify their future requirements while integrators and vendors will be able to understand and address their customer needs.
Background (Why attending?)
Justifying IT investments is often very difficult as the benefit might not be visible within the IT department. Knowledge on various designs, processes and procedures will provide substantial arguments and thus getting more business value out of IT.
“SOA, Governing services, managing services and securing services” are buzz words these days, but without a common understanding on the terms it will be difficult to agree upon, let alone monitoring of a ‘service’. Perspectives from IT and business, respectively, are different and easy to misunderstand by the other. Bridging the gap requires a common level of understanding. The seminars exhibit the essence of IT in relation to the enhancement of business value.
This seminar is designed to provide a comprehensive vendor independent insight into the business aspects of Information Technologies (IT). The content will help to make any IT related investments and decisions in context of the business goals and Business System Management (more details).
The business objectives of most enterprises do not include running IT systems; however without IT they won’t be able to meet their goals. IT infrastructure provide a service to business and technical applications, IT management is the service ensuring operations, through IT security data and communications channels are being protected. Various teams depend on each other.Even if no formal service management is in place high-quality, business oriented IT services are essential to overall corporate performance, business and shareholder value. This seminar is designed for those involved regardless if the perspective is more business oriented or of technical nature. This seminar will complement any specific ITIL, COBIT, etc. courses and is neither meant to replace nor be replaced by these classes (more details).
In this course principals of object-oriented programming will be explained and thus a solid foundation for any JAVA programming and use of JAVA-based interfaces, respectively, will be provided (more details).
This class is about the basics of HTML and XML. A soild foundation for all HTML / XML applications is provided. The content enables the students to utilize and XML interface and create their own HTML based documents (more details).
This sales oriented seminar on enterprise IT Management combines experience from various perspectives onto IT management. The seminar is targeted at any sales and support personnel selling/ supporting IT management solutions. The overall goal is to develop an understanding for available technologies, techniques and applications in order to provide the optimal solution(more details).
This seminar is designed to provide an introductory overview of IT management. Based upon the ISO model various network management tasks and protocols will be explained. In addition management information and their usage will be discussed. Finally an overview of the complete IT management framework will be provided. This seminar is the foundation of all technical management seminars from Omniconsult and is designed for any network administrator, operator and support engineer alike. (more details)
This seminar is designed to provide a comprehensive overview of enterprise IT management and is divided into three major parts: starting with an insight into management tasks, applied techniques (i.e., MBR for fault isolation and root-cause analysis), their pros and cons will be explained. Further the complete management framework including knowledge management and network, event, performance, system and service management with their differences, overlaps etc. will be discussed. In the second part IT management will be looked at from the business (end user) perspective. Business needs their fulfilment by IT and how IT can provide more value to the business is the primary topic for this part. Also an overview of relevant standards, proposed processes (i.e., ISO, ITIL, Six Sigma, etc.) and their practical relevance will be provided. Finally several concepts for calculating the return on investment to justify and leverage investments are being discussed. (more details)
Today’s IT management applications are almost easy to use and highly sophisticated at the same time. Collecting performance data and creating graphs is often just a mouse click away. Interpretation, analysis and drawing the right conclusion require more. In this seminar we discuss which data need to be collected, how they should be collected and how they should be analysed to achieve what performance management is all about: traffic engineering and one technical foundation for any service level management. (more details)
One obstacle in the BSM / IT / service management environment is the communication language. While technical oriented personnel tent to use technical terms, their business counter parts use their specific terms. This could lead to miscommunication. One solution is to develop an understanding for each other. This workshop will bridge the language gap between the business and technical perspective from both sides. (more details available upon request)
